FAQs
Q: How do I sign a lease?
A: We don’t have any application process, and lease all of our apartments on a “first-come, first-served” basis. You must sign before someone else does and pay at least 1/2 of the security deposit at signing. The remainder is typically due within 30 days, but may be able to be broken into 2-3 monthly payments. Please call 303-447-8500 or email SadlerRentals@gmail.com to set up a lease signing.
Q: How much are security deposits?
A: Security deposits are equal to one and a half times the monthly rent, with at least half due at lease signing. Our deposits do not include first or last month’s rent.
Q: Are pets allowed at your properties?
A: Cats are allowed in all of our properties with an extra $200 deposit per cat. We have several places that will allow ONE DOG with an extra $300 deposit. Certain breeds of dog are NOT ALLOWED (Pit-Bulls, Staffordshire Terriers, Dobermans, Akitas, Rottwielers, Chows, or a mix of any of those) at any of our properties. Some places may also have size restrictions for the dog. We are always happy to make a reasonable accommodation for service or support animals.
Q: What are the lease terms?
A: Our leases typically start August 2nd and expire July 30th the following year.
Q: What if I need a shorter lease term?
A: We always allow our tenants to sublease. You need to find someone that can pay us the same deposit you paid and sign the sublease agreement at the bottom of your lease. You can also hire us to try to sublease the place for you for a fee. Please call for details.
Q: Where is your office?
A: We do not have an office open to the public. We have a mailbox inside PAKMAIL, which is located in The Village shopping center at Folsom & Arapahoe in Boulder, where tenants can drop things off for us. If you have any questions, please call 303-447-8500 or email SadlerRentals@gmail.com.
Q: Where can I pay my rent?
A: You can make payments online via your tenant portal with a checking or savings account. Please let us know if you'd like to pay with a credit/debit card, and we can activate those on your portal. There's a small fee to pay with a card, but no fee to pay with a bank account.
You can mail payments to:
Sadler Company
2525 ARAPAHOE AVE. #E4-265
BOULDER, CO 80302
You can also drop payments off at that address. It's a store called PAKMAIL, where our mailbox is located. Please be sure your Sadler address is on all physical payments to insure proper credit.
Q: What forms of payment do you accept?
A: We accept physical checks and money orders by mail or drop off, or you can pay via electronic funds transfer (EFT) from a bank account on your tenant portal. We can also process credit/debit card payments for a fee (all major cards except American Express). Please let us know if you'd like to pay with a card, and we can activate those payments on your portal, or take the information over the phone.
Q: What if something breaks or needs repair?
A: For routine maintenance (non-emergency), please leave a message at 303-380-0203 or submit a request through your online tenant portal. We will respond to routine requests during business hours, Monday through Friday. If you have a MAINTENANCE EMERGENCY, meaning a danger to people or the property, please call the number above and press the "0" key when the message starts to be connected to our answer service. Maintenance will respond to emergencies 24/7. PLEASE DO NOT EMAIL MAINTENANCE REQUESTS. If the issue is due to normal wear and tear, the property owners will pay for that. Any damage to the property, regardless of cause, is the tenants' responsibility per the lease.
Q: How does trash/recycle/compost pick-up work at my property?
A: You should have containers for trash, recycling, and compost at the property. Sometimes those are located in back off the alley. You can call us if you have any trouble finding them. Please refer to these guidelines for recycling and compost to see what goes in each container.